Manufacturer provides 1-year official warranty.
Warranty may be prolonged for additional period.
In case of incorrect work of the instrument, it is necessary to verify that the mistakes are not related to:
- non-compliance with the recommendations of the manufacturer for operation, transportation and storage specified in the instruction manual;
- the use of diamonds with the size, color range and other characteristics which are not declared by the manufacturer;
- improper placement of diamonds, jewelry in the identification area of the device.
In case of warranty or any questions related to operation of the device please contact us at: firstname.lastname@example.org